Privacy Policy
Who We Are: Elinx Technology Ltd (“Elinx”, “we”, “us”) is the data controller for personal data collected through this website.
What We Collect: Contact details and information you provide through our forms, including Company Name, Department/Role, First Name, Last Name, Phone, Email, Website, Number of Estate Agents/Offices, Current CRM or systems used, and details you share about your goals with Elinx. We also collect general usage data from this website.
How We Use It: To respond to enquiries, communicate with prospects and clients, improve this website, and meet legal obligations.
Legal Basis: We process data on the basis of consent, contractual necessity, and legitimate business interest.
Data Sharing: We do not sell personal data. We may share data with trusted service providers who support our operations (e.g. hosting, CRM, email tools), under appropriate data protection agreements.
Data Retention: We retain personal data only as long as necessary for the purposes described above.
Your Rights: Under GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. Contact info@elinx.ai to exercise these rights.
Security: We take reasonable technical and organisational measures to protect personal data.
The Elinx platform
This section applies to people who use the Elinx platform through their employer.
Activity records. When you use Elinx, we record which action you took, the property, the screen and the time. We do not record message text, names or contact details. We use these records to improve how Elinx supports your work. Activity records are deleted automatically after 2 years.
Documents. Documents uploaded to Elinx are stored securely and can only be seen by authorised people in your company. Elinx reads each document to find key facts, such as dates, conditions and outstanding items. A fact is only used elsewhere in Elinx after a member of your team confirms it.
AI services. To read a document, Elinx sends its content to an AI service (Google Gemini, with Anthropic Claude as a backup). The content is sent only to read that document.
Original files. Your company can choose whether Elinx keeps the original file after reading it.
How long we keep documents. Documents and their findings are deleted automatically 6 years after the sale completes, falls through or is archived. Documents linked only to a property are deleted 6 years after the property's last sale ends, as long as no sale on it is open.
Contact: For privacy questions, contact info@elinx.ai.